You are probably not alone with your question. Also, researchers enjoy sharing their knowledge.
Tip II
Explain why.
Explain why you want to know something. Researchers are keen to understand your situation.
Tip III
Take your time.
Explain your question thoroughly. For this, you can upload videos, images or other files. That way, researchers get clues as to which direction their answer should go.
Tip IV
Choose your medium.
Whatever helps you structure your thoughts, use it: voice message, video message, writing.
Tip V
Don't forget: this is not an AI.
You are interacting with a human intelligence. Therefore, be respectful and patient if the answer does not arrive immediately.